William Kammersell is a Product Manager and SAFe Program Consultant (SPC) at Scaled Agile, provider of SAFe. With over a decade in agile software development, he loves researching customer problems to deliver valuable solutions. His journey as a developer, scrum master, agile coach, product owner, and product manager has led him through a variety of B2B and B2C industries such as foreign language learning, college enrollment, email marketing, insurance, government contracting, and application lifecycle management. He loves to share his passion for agile product development with others to ultimately create raving customers.